Overview
The ITIL 4 Managing Professional transition module is designed to allow ITIL 3 candidates who have already invested to easily transition across to ITIL 4. They can gain the designation of ITIL 4 Managing Professional via one course and one exam.
The transition module enables candidates to recognise their previous achievements while still gaining the up-to-date skills and knowledge needed to navigate the digital service economy.
The module will provide information on the key elements of the following modules from ITIL 4 Managing Professional:
- ITIL 4 Specialist Create, Deliver and Support
- ITIL 4 Specialist Drive Stakeholder Value
- ITIL 4 Specialist High Velocity IT
- ITIL 4 Strategist Direct Plan and Improve.
The course will also provide an introduction and cover the key concepts found in ITIL 4 Foundation.
To take the transition module, all candidates must be at Expert level or have a minimum of 17 ITIL V3 credits.
Training Options
| E-LEARNING | ONLINE TRAINING | CLASSROOM TRAINING |
|---|---|---|
| 1. 120 days access to high-quality self-paced e-learning content created by industry experts 2.Learner assistance and support | 1. Repeat classes with no extra cost 2. 120 days access to high-quality self-paced e-learning content created by industry experts 3. Learner assistance and support | 1. Flexible weekdays/weekends classes 2. 120 days access to high-quality self-paced e-learning content created by industry experts 3. Learner assistance and support |
| BUY NOW | BUY NOW | BUY NOW |
We can schedule next batch, as per your convenient dates
Our Training Locations
SOUTHEAST ASIA
Bandar Seri Begawan
Jakarta
Kuala Lumpur
Manila
Singapore
Pulau Ujong
Bangkok
Hanoi
MIDDLE EAST & AFRICA
Dubai
Muscat
Bahrain
Jeddah
Riyadh
Dammam
Johannesburg
Addis Ababa
Cairo
Doha
USA
Course Features
- Lectures 34
- Quizzes 0
- Duration 50 hours
- Skill level All levels
- Language English
- Students 10
- Assessments Yes
- 1 - ITIL MPT Introduction
- 2 - Service management concepts
- 3 - Four dimensions of service management
- 4 - Guiding principles
- 5 - Service value system
- 6 - Continual Improvement model
- 7 - CDS organizational structure
- 8 - Team capabilities roles
- 9 - Customer orientated mindset
- 10 - Workforce planning
- 11 - Value stream in CDS
- 12 - Practices in CDS
- 13 - DSV Explore and Engage
- 14 - DSV Offer Agree Onboard
- 16 - High Velocity IT
Concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
- 17 - Direct, Plan and Improve
- Incident Management Practice
- Knowledge Management Practice
- Service Desk Practice
- Problem Management Practice
- Deployment management practice
- Change enablement or control practice
- Service level management practice
- Release management practice
- Continual improvement
- Monitoring and event management practice
- ITIL MPT Mock paper
- ITIL v4 MPT Course Material for Students
