ITIL® Managing Professional Transition Module (MPT) Official PeopleCert Certification
Overview
The ITIL 4 Managing Professional transition module is designed to allow ITIL 3 candidates who have already invested to easily transition across to ITIL 4. They can gain the designation of ITIL 4 Managing Professional via one course and one exam.
The transition module enables candidates to recognise their previous achievements while still gaining the up-to-date skills and knowledge needed to navigate the digital service economy.
The module will provide information on the key elements of the following modules from ITIL 4 Managing Professional:
- ITIL 4 Specialist Create, Deliver and Support
- ITIL 4 Specialist Drive Stakeholder Value
- ITIL 4 Specialist High Velocity IT
- ITIL 4 Strategist Direct Plan and Improve.
The course will also provide an introduction and cover the key concepts found in ITIL 4 Foundation.
To take the transition module, all candidates must be at Expert level or have a minimum of 17 ITIL V3 credits.
Training Options
| E-LEARNING | ONLINE TRAINING | CLASSROOM TRAINING |
|---|---|---|
| 1. 120 days access to high-quality self-paced e-learning content created by industry experts 2.Learner assistance and support | 1. Repeat classes with no extra cost 2. 120 days access to high-quality self-paced e-learning content created by industry experts 3. Learner assistance and support | 1. Flexible weekdays/weekends classes 2. 120 days access to high-quality self-paced e-learning content created by industry experts 3. Learner assistance and support |
| BUY NOW | BUY NOW | BUY NOW |
We can schedule next batch, as per your convenient dates
Our Training Locations
SOUTHEAST ASIA
Bandar Seri Begawan
Jakarta
Kuala Lumpur
Manila
Singapore
Pulau Ujong
Bangkok
Hanoi
MIDDLE EAST & AFRICA
Dubai
Muscat
Bahrain
Jeddah
Riyadh
Dammam
Johannesburg
Addis Ababa
Cairo
Doha
USA
Course Features
- Lectures 34
- Quizzes 0
- Duration 50 hours
- Skill level All levels
- Language English
- Students 8
- Assessments Yes
1 - ITIL MPT Introduction
2 - Service management concepts
3 - Four dimensions of service management
4 - Guiding principles
5 - Service value system
6 - Continual Improvement model
7 - CDS organizational structure
8 - Team capabilities roles
9 - Customer orientated mindset
10 - Workforce planning
11 - Value stream in CDS
12 - Practices in CDS
13 - DSV Explore and Engage
14 - DSV Offer Agree Onboard
16 - High Velocity IT
Concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
17 - Direct, Plan and Improve
Incident Management Practice
Knowledge Management Practice
Service Desk Practice
Problem Management Practice
Deployment management practice
Change enablement or control practice
Service level management practice
Release management practice
Continual improvement
Monitoring and event management practice
ITIL MPT Mock paper
ITIL v4 MPT Course Material for Students
