ITIL® Specialist: Create Deliver and Support (CDS) → Understand ways to maximise the use of knowledge management - ServiceDesk Academy

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Courses
Consulting
- International Standards ISO / BS
- Frameworks
  - ITIL – Information Technology Infrastructure Library
  - CMMi – Capability Maturity Model Integration
Accreditations
- Service Desk Institute (SDI) Authorized Accredited Training Organization
Team
Careers
Contact Us

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ServiceDesk Academy (SDA) is a Global Training and Consulting firm, offering intelligent learning solutions for corporates and professional individual learners. SDA offers trainings and certification programs in ITIL® 4, DevOps, PRINCE2, PMP®, PECB ISO Certifications, AgileSHIFT, AWS Cloud, Azure Cloud, Google Cloud, Professional Scrum Master, COBIT®, CISA, CISM, GDPR, Six Sigma All Levels, and many more trainings in leading business practices and emerging technologies, endorsed by leading global professional bodies.ServiceDeskAcademy.com is part of 1 World Training, a leading international provider of professional learning and consulting solutions.

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