1 - An Introduction to ITIL 4 Strategist: DPI 1
This introductory module introduces students to the course, showing them the course structure and outlining the learning outcomes.
- Lecture1.1
2 - Service Management Concepts 1
- Lecture2.1
3 - Four Dimensions of Service Management 1
- Lecture3.1
4 - Guiding principles 1
- Lecture4.1
5 - Service value system 1
- Lecture5.1
6 - Continual Improvement model 1
This module examines the key principles and methods used to enable continual improvement for all types of improvements.
- Lecture6.1
7 - DPI Principles and Mechanisms 1
- Lecture7.1
8 - DPI Four dimensions 1
- Lecture8.1
9 - DPI Strategy 1
- Lecture9.1
10 - Risk Management 1
- Lecture10.1
11 - DPI 6
- Lecture11.1
- Lecture11.2
- Lecture11.3
- Lecture11.4
- Lecture11.5
- Lecture11.6
Dpi Sample Questions 1
- Lecture12.1
ITIL DPI Mock paper 1
- Lecture13.1
Classroom Locations : Hyderabad, Bengaluru, Chennai, Mumbai, Pune, New Delhi, Gurgaon, Riyadh, Dammam, Jeddah, Bahrain, Muscat(Oman), Seeb(Oman), Salalah(Oman), Sohar(Oman), Amsterdam(Netherlands), Amersfoort(Netherlands), Pretoria(South Africa), Johannesburg (South Africa), Cape Town (South Africa), Durban (South Africa), Cairo (Egypt)
Weekend (Sat – Sun) – 2 Sessions
From Date | To Date | Delivery | |
---|---|---|---|
Session 1 | [localize_time]4/4/2020 4 am[/localize_time] | [localize_time]4/4/2020 1 pm[/localize_time] | Live Online and Classroom |
Session 2 | [localize_time]4/5/2020 4 am[/localize_time] | [localize_time]4/5/2020 1 pm[/localize_time] | Live Online and Classroom |
Weekend (Sat – Sun) – 4 Sessions
From Date | To Date | Delivery | |
---|---|---|---|
Session 1 | [localize_time]4/4/2020 1 pm[/localize_time] | [localize_time]4/4/2020 5 pm[/localize_time] | Live Online and Classroom |
Session 2 | [localize_time]4/5/2020 1 pm[/localize_time] | [localize_time]4/5/2020 5 pm[/localize_time] | Live Online and Classroom |
Session 3 | [localize_time]4/11/2020 1 pm[/localize_time] | [localize_time]4/11/2020 5 pm[/localize_time] | Live Online and Classroom |
Session 4 | [localize_time]4/12/2020 1 pm[/localize_time] | [localize_time]4/12/2020 5 pm[/localize_time] | Live Online and Classroom |
Weekdays (Mon – Fri) – 5 Sessions
From Date | To Date | Delivery | |
---|---|---|---|
Session 1 | [localize_time]4/6/2020 10:30 pm[/localize_time] | [localize_time]4/6/2020 02:30 am[/localize_time] | Live Online and Classroom |
Session 2 | [localize_time]4/7/2020 10:30 pm[/localize_time] | [localize_time]4/7/2020 02:30 am[/localize_time] | Live Online and Classroom |
Session 3 | [localize_time]4/8/2020 10:30 pm[/localize_time] | [localize_time]4/8/2020 02:30 am[/localize_time] | Live Online and Classroom |
Session 4 | [localize_time]4/9/2020 10:30 pm[/localize_time] | [localize_time]4/9/2020 02:30 am[/localize_time] | Live Online and Classroom |
Session 5 | [localize_time]4/10/2020 10:30 pm[/localize_time] | [localize_time]4/10/2020 02:30 am[/localize_time] | Live Online and Classroom |