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        ITIL 4 Foundation Syllabus
        November 17, 2019

        About us

        ServiceDesk Academy (SDA) is a Global Training and Consulting firm, offering intelligent learning solutions for corporates and professional individual learners. SDA offers trainings and certification programs in ITIL® 4, DevOps, PRINCE2, PMP®, PECB ISO Certifications, AgileSHIFT, AWS Cloud, Azure Cloud, Google Cloud, Professional Scrum Master, COBIT®, CISA, CISM, GDPR, Six Sigma All Levels, and many more trainings in leading business practices and emerging technologies, endorsed by leading global professional bodies.


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        Classroom Locations : Hyderabad, Bengaluru, Chennai, Mumbai, Pune, New Delhi, Gurgaon, Riyadh, Dammam, Jeddah, Bahrain, Muscat(Oman), Seeb(Oman), Salalah(Oman), Sohar(Oman), Amsterdam(Netherlands), Amersfoort(Netherlands), Pretoria(South Africa), Johannesburg (South Africa), Cape Town (South Africa), Durban (South Africa), Cairo (Egypt)

        Weekend (Sat – Sun) – 2 Sessions

        From DateTo DateDelivery
        Session 1April 4, 2020 4:00 am UTCApril 4, 2020 1:00 pm UTCLive Online and Classroom
        Session 2April 5, 2020 4:00 am UTCApril 5, 2020 1:00 pm UTCLive Online and Classroom

        Weekend (Sat – Sun) – 4 Sessions

        From DateTo DateDelivery
        Session 1April 4, 2020 1:00 pm UTCApril 4, 2020 5:00 pm UTCLive Online and Classroom
        Session 2April 5, 2020 1:00 pm UTCApril 5, 2020 5:00 pm UTCLive Online and Classroom
        Session 3April 11, 2020 1:00 pm UTCApril 11, 2020 5:00 pm UTCLive Online and Classroom
        Session 4April 12, 2020 1:00 pm UTCApril 12, 2020 5:00 pm UTCLive Online and Classroom

        Weekdays (Mon – Fri) – 5 Sessions

        From DateTo DateDelivery
        Session 1April 6, 2020 10:30 pm UTCApril 6, 2020 2:30 am UTCLive Online and Classroom
        Session 2April 7, 2020 10:30 pm UTCApril 7, 2020 2:30 am UTCLive Online and Classroom
        Session 3April 8, 2020 10:30 pm UTCApril 8, 2020 2:30 am UTCLive Online and Classroom
        Session 4April 9, 2020 10:30 pm UTCApril 9, 2020 2:30 am UTCLive Online and Classroom
        Session 5April 10, 2020 10:30 pm UTCApril 10, 2020 2:30 am UTCLive Online and Classroom
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